Reviews

4.9
Based on 340 reviews
5 star
92
92%
4 star
7
7%
3 star
1
1%
2 star
0
0%
1 star
0%
Showing 23 of 340 reviews (4 star). See all 340 reviews
Michael M.
Michael M.
Reviewer
4/5

Easy ordering, reliable delivery, although it took a little bit long this time.

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9 months ago
Scott B.
Scott B.
Reviewer
4/5

Customer service was great, delivery is a little longer than I prefer. If there was a way to speed up delivery I would give a 5 rating. Overall I'm very happy and will order again

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9 months ago
Anonymous
Anonymous
Reviewer
4/5

hope shipment can be faster

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10 months ago
Susan
Susan
Reviewer
4/5

Na

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10 months ago
Anonymous
Anonymous
Reviewer
4/5

Did not get response to my previous email regarding my missing and wrong order sent

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1 year ago
Spyridon S.
Spyridon S.
Reviewer
4/5

Customer service was really good, they responded quickly to my questions.
Delivery was ok, but it was as written at the site

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1 year ago
Katarzyna Kostrzewa
Katarzyna Kostrzewa
Reviewer
4/5

Online payment in website would improve the experience

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1 year ago
Michael M.
Michael M.
Reviewer
4/5

Easy ordering and normally quick delivery. Lately the Postal Service around Houston has a lot of issues and packages can be significantly delayed, but that is not the fault of VapeNotBurn.

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1 year ago
Susan
Susan
Reviewer
4/5

Slower delivery than usual

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2 years ago
Kateryna
Kateryna
Reviewer
4/5

Delivery was a little delayed

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2 years ago
Taewoong Yoon
Taewoong Yoon
Reviewer
4/5

It sometimes delays but satisfied overall

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2 years ago
Anonymous
Anonymous
Reviewer
4/5

Everything fine except delivery. For delivery time it's promised me a week but I could get it in 17 days.

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2 years ago
Robert
Robert
Reviewer
4/5

The whole process, from payment, to shipping, to tracking the order was confusing and difficult. Customer service was very good - responsive and helpful. My next order should be easier now that I am familiar with the service. If your order is being shipped internationally, be warned that the tracking information could be inaccurate, vague and basically useless. You just have to be patient and wait for the item to arrive. I've placed one order so far and it took a month to deliver.

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2 years ago
Cheng Chen
Cheng Chen
Reviewer
4/5

A

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2 years ago
Blake T.
Blake T.
Reviewer
4/5

The shipment timing is too long!

2 years ago
Anonymous
Anonymous
Reviewer
4/5

This shipment took a little longer than previous shipments. However all was intact when it arrived.

2 years ago
Nuno Gouveia
Nuno Gouveia
Reviewer
4/5

Good service

2 years ago
Nuno Gouveia
Nuno Gouveia
Reviewer
4/5

Fast

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3 years ago
WONWOO KIM
WONWOO KIM
Reviewer
4/5

Umm I think your order process is totally good for me, but the only one I would like to suggest you is payment method. I know there are a lot of scam guy in the online world, but these days, when someone who want to purchase something in online shop asked to pay with Paypal with "friends" option, That's a very big concern point before they click the "order complete" button. As you know , the friends pay option in Paypal has no way to get a refund. I know you won't cheat me and other customer but as I am first buyer, have very concern about not shipping to me. anyway overall I trust you and want to say thank you!

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3 years ago
Nuno Gouveia
Nuno Gouveia
Reviewer
4/5

Fast

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3 years ago
Nuno Gouveia
Nuno Gouveia
Reviewer
4/5

Good website

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3 years ago
Eli M.
Eli M.
Reviewer
4/5

Website did not ask for quantity on selection page but waited until cart

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3 years ago
David C.
David C.
Reviewer
4/5

Good customer service

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3 years ago

6 thoughts on “Reviews”

  1. I am very pleased with my order. I was able to track it while waiting. It only took a few weeks. I live in the USA and was surprised it didn’t take longer! I will definitely order again. I highly recommend this site to anyone using these products. Thank you so much!

  2. The best! Always a great experience, reliable and super fast delivery. Order delivered in 7 days!!!
    I have already ordered 3 times and will certainly order again! Thank you!

  3. Really happy with my order and service. Easy and good communication. I was able to track my order and receive it on time. Highly recommend this site!

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